Studio 93 encourages clients to inspect their products upon arrival to ensure the quality of fabric. All claims or demands for defective merchandise must be made in writing within 7 days of receipt goods. Failure to give such notice shall constitute unqualified acceptance and waiver of all such claims by buyer.
Only defective merchandise items purchased within 30 days are applicable for return . Excluding the exceptions mentioned below. Returned items must be new and in unused condition.
Please note that fabrics that have been cut, washed, altered or returned in an un-sellable condition are not eligible for a refund or exchange. We will not accept fabrics that are dirty, wrinkled, contaminated and smell of any odor.
Leftover stock fabric and custom made fabric items are not eligible for a refund, exchange, or store credit, unless damaged. Leftover stock fabric are true to it's original swatch as they are available in stock and have been procured. Custom made fabrics will be sent to the client for reviewing before production to avoid any errors or miscommunication.
Studio 93 attempts to be as accurate as possible, in terms of fiber content and fabric construction. However, Studio 93 does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. For further enquires, reach out to us for specific descriptions and we can send headers of swatches for you to review.
Quality control within Studio 93 will be within 95%-100% true to it's swatch sample. Quantity control is measured to precise yardage before shipment. If a product offered by Studio 93, itself is not as described, your sole remedy is to return it in unused condition.
It is the buyer's responsibility to test and sample the goods received before cutting to meet specific requirements, performance standards, or applications especially for color-fastness, shrinkage, sewable, stretch, weight/yield, and general appearance.
We do not provide free shipping or returns, pick up or round trip shipping fees may apply. All returns are subject to a 20% restocking fee. The restocking fee is only waived if there is an exchange for an item of equal value or greater, or a store credit. With the option of exchange or store credit, the buyer will pay the price difference between the first item bought and newly exchanged item. If the exchanged item cost less, the remaining amount will be reversed for store credit.